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Bug Factor is a web-based system that helps you manage bugs and issues throughout a product's life cycle. Within minutes you can better manage your projects, reduce paperwork and overhead, while improving efficiencies and reporting capabilities.

Features
With Bug Factor you can:
  • Support quick capture of software defects.
  • Easily assign bugs to the correct person in your organization to handle a bug report.
  • Take a larger project and add as many components as you'd like, keeping the project listed and tracked as one project yet categorizing the individual components.
  • Add an unlimited number of users to the system.
  • Track an unlimited number of projects.
  • Create an unlimited number of security groups that have different levels of system access. Bug Factor’s customizable security groups put you in control of who has access to specific types of information.
  • Have 100% control over Bug Factor's statuses, platforms, priorities, severities and resolutions. Effortlessly tailor the system to coincide with your organization’s business processes and standards.
  • Navigate quickly through the site, using a very intuitive user interface.
  • Customize the way you view your bugs with custom views.

Benefits
In addition to the obvious benefits of an automated bug report management system, with Bug Factor you can:
  • Allow your clients to log bugs and enhancement requests directly into your tracking system using a public bug reporting page. Bug Factor’s Public Bug Page will give your organization the professional image that will set you apart from your competitors.
  • View the complete history of a software defect report from its creation to the current date. You’ll avoid redundant work and eliminate the possibility of bugs “slipping through the cracks.”

Pricing:
Prokinetic offers Bug Factor in two pricing models, both with a 60 day money back guarantee:

Hosted
  • $29.99/Month for unlimited use!
  • Unlimited User accounts
  • Unlimited transactions
  • Setup, support and upgrades are included
  • Your choice of monthly, semi-annual, or annual billing
Purchase
  • $999 purchase price per unit 
Take a bugfactor tour! Fully web-based
Customizable security
Scalable, Enterprise Ready
Easily configurable, very Intuitive
Create custom views
Unlimited Projects & Users
Public Bug Pages


Testimonial
Bug Factor has become an enormous asset for our company. We have several communication obstacles to overcome in our everyday development projects. Our programmers, project managers, and testing people are not centrally located, and the utilization of a web-based tracking tool has improved our efficiencies immeasurably. Gone are the “lost” issues and missed enhancement requests. The email notification feature and conversation tracking leaves no issue unaddressed. We have tried several other systems but always found them lacking and unable to customize easily. Bug Factor completely adapted to how we do business, with no need to change our processes.

Additionally when we implement our services to our clients, we have them utilize the public features to report problems and request enhancements. Again, nobody misses reacting to these requests and our clients love it! It is so easy to use and administer that the learning curve is virtually nil. I would absolutely recommend this program to anyone of any size.

Chief Operating Officer
DataIntel

Take me to Bug Factor! (BugFactor.com)