IssueBase is a web-based system that helps you
manage support issues in your organization. Within minutes you can better
manage your support team, reduce paperwork and overhead, while improving
efficiencies and reporting capabilities.
Features
With IssueBase you can:
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Add an unlimited number of users to the system.
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Add an unlimited number of Issues.
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Create an unlimited number of security groups that have different levels of
system access. Issue Base’s customizable security groups put you in control of
who has access to specific types of information.
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Gain 100% control over Statuses, Priorities, Severities and Resolutions,
etc. Effortlessly tailor the system to coincide with your organization’s
business processes and standards.
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Easily assign issues to the correct person in your organization to handle the
issue report.
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View the complete history of an issue from its creation to the current date.
You’ll be able to monitor the progress and resolution of each issue with the
click of a button.
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Navigate quickly through the site, using a very intuitive user interface.
Benefits
In addition to the obvious benefits of an automated service report management
system, with IssueBase you can:
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Improve customer service by allowing your clients to log issues directly into
your tracking system using a customer-facing issue reporting page. Your clients
will be impressed with the ease and efficiency of reporting issues directly
into your issue tracking system.
Pricing:
Prokinetic offers IssueBase in two pricing models, both with a 60 day money
back guarantee:
Hosted
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$39.99/Month for unlimited use!
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Unlimited User accounts
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Unlimited transactions
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Setup, support and upgrades are included
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Your choice of monthly, semi-annual, or annual billing
Purchase
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$1199 purchase price per unit
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Fully web-based
Customizable security
Easily configurable, very Intuitive
Create custom views
Unlimited Issues & Users
Public Issue Reporting Pages
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Take me to IssueBase!
(IssueBase.com) |
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