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Compare Products: BugFactor & IssueBase
Features BugFactor
bugfactor.com
IssueBase
issuebase.com
Allows users to track... software defects general issues
Entirely web-based?
Add unlimited users to the system
Add an unlimited number of… projects/bugs issues/trouble tickets
Allows 100% control over statuses, priorities, severities, resolutions, and platforms
Navigate quickly through the site, with an intuitive user interface
View complete history of an item
Customized views
Easily assign tasks to the correct person in your organization for action
Create unlimited security groups with different levels of system access
Allow your clients to log bugs or issues directly into your system
Number of customer facing bug/issue reporting pages 1 unlimited
Benefit from over 2,000,000 security roles
Track a larger project and separately track all of its component parts
End Results BugFactor IssueBase
Reduced overhead and uneccessary paperwork
Improved reporting capabilities
Increased efficiency within your organization
Dramatically Improved Customer Service
Pricing BugFactor IssueBase
Hosted Price/Month $29.99 $39.99
Unlimited Use?
Unlimited Transactions?
Unlimited User accounts?
Setup, support and upgrades included?
Outright Purchase (upgrades not included) $999 per unit $1199 per unit
 
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BugFactor
IssueBase